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CONTACT INFORMATION


Ricardo Harvin
1310 Sheridan St. NW
Washington, D.C. 20011-1131
Cell Phone: 202-669-9006
Evening Phone: 202-506-5124
Email: rharvin@gmail.com


Manage virtual web platform hosting both LAMP (Linux, Apache, MySQL, PHP) and Windows/IIS environments; implement and deliver web sites, interrelated systems, applications, and development services; and provide ongoing maintenance and support for our primary web infrastructure which encompasses dozens of separate web entities.

Ensure security of the servers and applications, and of the sites for which we have direct control and responsibility; work directly with third-party service providers and vendors managing other sites in our environment to verify that they are also following sound practices to protect the sites under their direct control and management from compromise.

Oversee the ongoing maintenance, updating and upgrading of sites running on Drupal and WordPress content management systems (CMS's). Monitor server activity, resources, and performance to ensure systems are not overloaded and continue to operate effectively.

Direct web projects and collaborate with and manage defined and ad hoc teams, typically comprised of inter- and intra-departmental members, consultants, vendors, and other service providers. Project work is often performed in partnership with other organizations, requiring an additional layer of cooperation with their own internal and external teams. This working environment requires a high level of coordination between all of the groups, and clear, consistent communication with the senior managers of the departments and other entities that have commissioned or are contributing to the projects.

Key Projects and Achievements

  • Implementing a comprehensive overhaul of our team development process to employ best practices and methodologies, including source code repositories, version control, and managed deployment of code and software updates and upgrades. Developing metrics to measure server loads, pinpoint performance bottlenecks, and provide for proactive capacity planning.
  • Spearheaded successful project to implement new virtual web hosting environment that allows our web team to offer a broader, more flexible menu of options for the internal owners of our public web sites. This platform currently hosts fifty live sites, including our primary web property uschamber.com, several others that are scheduled to go live in the next two months, and dozens of administrative sites used for code deployment, development, and testing. These sites use a variety of technologies, including Drupal, WordPress (both stand alone and Network versions), Joomla, and custom PHP content management systems.
  • Wrote custom programming script that used the API (application programming interface) of our legacy, classic ASP based CMS to extract and format specific blocks of content from more than 7,500 pages to be imported into our new Drupal-based site. Coordinated the migration of custom-coded ASP features, products, and services that were hosted outside of our CMS to our new environment, including the transition of our standalone payment pages to an integrated shopping cart built using the Drupal Ubercart system.
  • Migrated our flagship blog, chamberpost.com, from the TypePad hosted service to a standalone instance of WordPress hosted in our environment. This project involved moving more than 3,700 existing posts and maintaining or resetting existing URL's through WordPress options and Apache rewrites. From conception to live relaunch, this was seamlessly accomplished in approximately six weeks.
  • Succeeded as project manager and site developer for major intranet site migration project, moving from Microsoft Content Management Server (MSCMS 2001) to Microsoft Office SharePoint Server (MOSS), resulting in a 400%+ increase in overall intranet usage. This serves the senior management goal of developing a matrix organizational structure where departments share and coordinate their knowledge, resources, and activities to increase the overall reach, effectiveness, and efficiency of our efforts.
  • Organize, route and respond to e-mails received by all of the web site administrative mailboxes. Email is a core component of our overall communications strategy, with deliverability and responsiveness being critical to its continued success as a marketing medium. Collectively, we send more than1 million emails per month, and our messages are sometimes flagged as spam by other systems. When that happens, it's essential to work with our e-mail marketing manager to address and resolve the issue, ensuring that our outbound correspondence complies with accepted standards and that the messages sent by all of our units continue to be delivered successfully.

PROFESSIONAL HISTORY


Website Development Manager

U.S. Chamber of Commerce - March 2000 - Present

Department Manager & Systems Administrator

Dean & Deluca - August 1997 - March 2000

MANAGEMENT & LEADERSHIP EXPERIENCE


TECHNICAL SKILLS


TECHNICAL EDUCATION - SEMINARS - CONFERENCES